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How sustainable is XS4ALL ?

XS4ALL & sustainability


XS4ALL
Well on the way Click here for score rapport: 10 out of 17

Sustainability summary

XS4ALL has achieved the B-label. XS4ALL is one of the more sustainable telecom brands. However, there are some improvements to be made.

Brand owner: KPN B.V.
Head office: Diemen, The Netherlands
Sector: Telecom
Categories : Television, Internet, Telephony
Free Tags: KPN group, landline, ADSL, mobile internet, broadband, VOIP

What's your sustainability news about XS4ALL?

XS4ALL sustainability score report

Last edited: 7 July 2018 by RSM - Students
Last reviewed: 7 July 2018 by Maarten

Questions about Climate Change/ Carbon Emissions

8 out of 10
1. Does the brand (owner) have a policy to reduce climate emissions generated from both its own operations and from beyond its own operations? KPN Group (brand owner of XS4ALL) implements several measures to reduce CO2 emissions, such as helping customers reduce energy, offsetting natural gas use, and increasing efficiency of ICT (see link, page 44-51, 60). Source
2. Has the brand (owner) disclosed the annual absolute climate footprint of its 'own operations', and has it accomplished an overall absolute climate footprint reduction compared to the result of the previous reporting year? KPN Group publicly reports a net Scope 1 & 2 climate footprint of 0 in 2015 and 2016. Its gross climate footprint in 2016 was 306.8 kilotons CO2e, which it fully compensated with Gold Standard projects and forest compensation projects (see link, page 2, and previous link, page 193). Source
3. Is at least 10% of the electricity used by the brand (company) generated from renewable resources, such as wind or solar energy? KPN Group reports for 2016 to have used 100% renewable energy on total electricity consumption. This was all generated in the Netherlands from wind and biomass (see link, download 'Climate Change 2017 Response', under CC8.3a). Source
4. Is at least 40% of the electricity used by the brand (company) generated from renewable resources, such as wind or solar energy? See remark for carbon emissions policy question 3. Source
5. Is at least 70% of the electricity used by the brand (company) generated from renewable resources, such as wind or solar energy? See remark for carbon emissions policy question 3. Source
6. Is 100% of the electricity used by the brand (company) generated from renewable resources, such as wind or solar energy? See remark for carbon emissions policy question 3. Source
7. Is the overall average Power Usage Efficiency (PUE) of the data center(s) below 1.60? Although KPN Group reports having improved the energy efficiency of its data centers in 2016 by 15% compared to 2010, it does not disclose its actual average PUE value. Source
8. Is the overall average Power Usage Efficiency (PUE) of the data center(s) below 1.40? See remark for carbon emissions policy question 7. Source
9. Has the brand (owner) disclosed its annual absolute climate footprint that is 'beyond own operations', and has it accomplished an overall absolute climate footprint reduction compared to the result of the previous reporting year? KPN Group reports a reduction of Scope 3 emissions from 851.1 kTons CO2e in 2015 to 756.8 kTons CO2e in 2016 (see link, page 3). Source
10. Has the brand (owner) set a target to make at least its own operations fully climate neutral by 2030, and is the brand on track to achieve this target? KPN Group is climate neutral for its own operations as of 2015 and aims to be climate neutral by 2030 without any carbon offsetting. Source

Questions about Environmental Policy

2 out of 4
1. Does the brand (company) report the recycled input materials it uses for its product offering and/or new electronics used in its own operations as a percentage of its total input materials? KPN Group does not report what percentage of its input materials has been recycled (see link, page 188). Source
2. Does the brand (owner) publish its absolute waste materials footprint and has it decreased its waste footprint compared to the previous reporting year? KPN Group reports the annual waste by type, weight and way of disposal, and has reduced its annual absolute waste footprint from 6081.4 tons in 2015 to 6074.2 tons in 2015 (see link, page 5). Source
3. Does the brand recycle at least 90% of its waste, rather than incinerating it or dumping it on a landfill? KPN Group reports that in 2017 53% of its total waste measured in weight was recycled (see link, page 5). Source
4. Has the brand set a target to become fully circular by 2030, and is it on track to achieving this target? KPN Group reports a clear target to become fully circular by 2025 and reports plausible measures to achieve this, such as looking for new opportunities with suppliers, using less equipment and enhancing the longevity of its products (see link, page 44, 47). Source

Questions about Labour Conditions/ Fair Trade

0 out of 3
1. Does the brand (owner) have a supplier Code of Conduct (CoC) which includes all the basic standards to ensure workers' rights such as no child labour, no bonded labour, a safe workplace and no excessive overwork? And is there at least a progress report once every two years on implementation of this Code of Conduct? KPN Group publishes a supplier Code of Conduct (see link) with many basic standards, but is insufficiently clear about living wages and excessive overwork. It reports on social compliance in its supply chain and gives a breakdown of problems, but could be clearer on its auditing method and its production countries (see next link, page 39). Source
2. Does the brand (company) have a clear policy to only source from smelters that have passed the conflict-free audits, and has the brand already achieved this for at least one metal/mineral? KPN Group states their suppliers have to comply with JAC and expects its suppliers to ensure that products supplied to KPN do not contain conflict minerals or their derivatives, but it does not report implementing the Responsible Minerals Assurance Process or a policy of their own that guarantees excluding smelters of conflict minerals (see link, page 39). Source
3. Does the brand (company) have a published list of direct suppliers that have collectively contributed to more than 90% of the purchase volume? KPN Group provides a list of direct suppliers, but it covers only 80% of its procurement spend. Source