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How sustainable is New Look ?

New Look & sustainability


New Look
First milestones, should be better Click here for score rapport: 8 out of 36

Sustainability summary

Based on our sustainability criteria, New Look has achieved the D-label. According to us, New Look has started to take sustainability into account, by implementing measures to reduce carbon emissions or by collaborating with several organisation, such as Ethical Trading Initiative, to improve the labor conditions in its supply chain. Still, a lot more can be done.

Brand owner: New Look Retailers Ltd
Head office: Weymouth, England
Sector: Retailers
Categories : Male, Female, Kids
Free Tags: New Look, Pullover, Bags, Caps, Shirts, Suits, Jackets, Jeans, Dress, Shoes, Boots

What's your sustainability news about New Look?

New Look sustainability score report

Last edited: 22 October 2017 by Beppie
Last reviewed: 2 September 2017 by Mario

Questions about Climate Change/ Carbon Emissions

1 out of 7
1. Is there a policy for the brand to minimize, reduce or compensate carbon emissions? New Look implements several measures to reduce climate emissions, such implementing energy efficiency measures in its stores (see link, page 54). Source
2. Has the brand (company) disclosed the annual absolute carbon footprint of its 'own operations' (Scope 1 & 2) and has the brand already reduced or compensated 10% of these emissions in the last 5 years? New Look does not publish its annual climate footprint of last years. So it is not clear if the policy measures actually helped to reduce the total annual greenhouse gas emissions. Source
3. Is the efficiency of greenhouse gas emissions below 200 kg CO2-eq per square meter shopping floor per year? New Look does not provide concrete information about an energy efficiency lower than 200 kg CO2e per square meter shopping floor per year. Source
4. Is at least 50% of the electricity used by the brand (company) generated from renewable resources, such as wind or solar energy? New Look does not provide concrete information on the use of renewable energy for its own operations. Source
5. Does 100% of the electricity that the brand (company) uses for its ‘own operations’ come from renewable resources, such as wind or solar energy? See remark for carbon emissions policy question 4. Source
6. Has the brand (company) set a target to reduce its absolute ‘own operations’ carbon emissions by at least 20% within the next 5 years? New Look does not communicate concrete target reductions for its greenhouse gas emissions of own operations. Source
7. Does the brand (company) also have a policy to reduce/compensate carbon emissions generated from the product supply chain that is beyond own operations (Scope 3)? New Look implements several measures to reduce climate emissions in its supply chain beyond own operations. However, so far no clear results and / or tangible goals have been made public. Source

Questions about Environmental Policy

0 out of 15
1. Does the brand (company) use environmentally 'preferred' raw materials for more than 5% of its volume? New Look has defined a sustainable fiber strategy. However, the overall proportion of environmentally preferred raw materials is not communicated (see link, page 40, 41 & 51). Source
2. Does the brand (company) use environmentally 'preferred' raw materials for more than 10% of its volume? See remark for environmental policy question 1. Source
3. Does the brand (company) use environmentally 'preferred' raw materials for more than 25% of its volume? See remark for environmental policy question 1. Source
4. Does the brand (company) use environmentally 'preferred' raw materials for more than 50% of its volume? See remark for environmental policy question 1. Source
5. Does the brand (company) use environmentally 'preferred' raw materials for more than 75% of its volume? See remark for environmental policy question 1. Source
6. Does the brand (company) use environmentally 'preferred' raw materials for more than 90% of its volume? See remark for environmental policy question 1. Source
7. Is there a policy for the brand (company) to eliminate all hazardous chemicals from the whole lifecycle and all production procedures to make the clothes and footwear? New Look implements several measures to limit the use of hazardous chemicals, but does not report concrete results of its policy (see link, page 39 & 51). Source
8. Has the brand (company) eliminated at least one suspect chemical group, such as Phthalates or Per fluorinated chemicals from its entire garment production? New Look does not report whether at least 1 out of 11 suspect chemical groups, such as Phthalates or BFRs can be considered as fully phased-out in the global supply chain already. Source
9. Has the brand (company) eliminated at least three suspect chemical groups, such as Phthalates or Per fluorinated chemicals from its entire garment production? See remark for environmental policy question 8. Source
10. Does the brand (company) have a clear and effective policy to minimize environmental pollution of chromium and other harmful substances from leather tanning processes, e.g. by waste water treatment or by vegetable tanning? New Look does not openly communicate a policy to limit chromium and other harmful substances pollution caused by leather tanning processes. Source
11. Does the brand (company) have a clear target to phase out PVC in their products, and has the brand already achieved a PVC phase out level of more than 90%? New Look does not publicly report about having a plan to phase out PVC in their products. Source
12. Has the brand (company) a clear and effective policy to minimize the use of solvents based chemicals in their shoe production, and has the brand already achieved a level of average max. 40 grams of Volatile Organic Compounds (VOC) emissions per pair of shoes? New Look does not report whether an average of max. 30 grams of VOC emissions per pair of shoe is achieved. Source
13. Does the brand (company) have clear objectives to minimize the environmental impact of its shipping packaging and carrier bags, by reducing, re-using, recycling and responsible sourcing of packaging materials, and does the brand annually report on these results? New Look does not report on the annual results of its consumer packaging policy. Source
14. Does the brand (company) have clear objectives to minimize waste, by reducing, re-using and recycling, and does the brand annually report the results? New Look does not report on the annual results of its waste reduction policy (see link, page 52). Source
15. Does the brand (company) encourage the return or re-use of garments? New Look does not report, whether the return or re-use of garments by its customers is stimulated. Source

Questions about Labour Conditions/ Fair Trade

7 out of 14
1. Does the brand (company) have a supplier Code of Conduct (CoC) which includes the following standards: No forced or slave labor, no child labor, no discrimination of any kind and a safe and hygienic workplace? All standards are mentioned in New Look's 'Ethical Aims' (see link, page 49 & 50). Source
2. Does this CoC include at least two of the following workers rights: 1. to have a formally registered employment relationship 2. to have a maximum working week of 48 hours with voluntary and paid overtime of 12 hours maximum 3. to have a sufficient living wage? 1. Yes, legally-binding employment relationships; 2. Yes, maximum workweek of 48 hours, overtime (12 hrs) is voluntary; 3. Yes, commitment to implement payment of living wages (see link, page 49 & 50). Source
3. Does this Code of Conduct include the right for workers to form and join trade unions and bargain collectively; and in those situations where these rights are restricted under law, the right to facilitate parallel means of independent and free association and bargaining? This right is mentioned, with reference to parallel means for the situation of law restrictions (see link, page 49). Source
4. Does the brand (company) have a clear and effective health and safety policy for the workers in the finishing process of jeans, at least covering the ban on sandblasting? New Look has publicly announced a ban on sandblasting (see link, page 15). Source
5. Does the brand (company) have a published list of direct suppliers, that have collectively contributed to more than 90% of the purchase volume? New Look does not provide a significant list of direct suppliers. Source
6. Is the brand (company) a member of a collective initiative that aims to improve labor conditions, or does the brand (company) purchase its supplies from accredited factories with improved labor conditions? New Look is a member of Ethical Trading Initiative (ETI), since 2003 (see link, page 14). Source
7. Do independent civil society organizations like NGO's and labor unions have a decisive voice in this collective initiative or in these certification schemes? New Look is a member of ETI, which means that Labor Unions and/or business-independent NGO’s have a formal and co-decisive voice within the initiative and are co-responsible for the integrity and credibility of the initiative. Source
8. Is there a policy for the brand (company) for capacity building at the apparel manufacturers for improved labour practices? New Look implements measures to improve labour practices at its apparel manufacturers. Also, New Look reports on results achieved, such as reduced excessive overtime through productivity and worker management (see link, page 22 & 29). Source
9. Does the brand (company) annually report on the results of its labor conditions policy? Is at least 90% of the brands production volume from apparel manufacturers monitored for labour conditions? New Look publishes an overview of the auditing process. But, New Look does not clearly and comprehensively specify results of its implemented measures to improve labor conditions at its apparel manufacturers (see link, page 18-35). Source
10. Is at least 25% of the production volume from apparel manufacturers approved as socially compliant by independent third parties, such as FWF, GOTS or SA8000? New Look communicates to measure compliance with 'Ethical Aims' through third party audits of its principal manufacturing sites. However, New Look does not make public who these auditors are, and which share of production is verified as socially compliant (see link, page 18-35). Source
11. Is at least 50% of the production volume from apparel manufacturers approved as socially compliant by independent third parties, such as FWF, GOTS or SA8000? See remark for labor conditions policy question 10. Source
12. Does the brand (company) implement a policy to establish the payment of living wages at its apparel manufacturers? Are at least first living wage payments realised? New Look implements measures to achieve the payment of living wages at its apparel manufacturers. Whether first living wage payments are realized is not yet specified however (see link, page 18-35). Source
13. Does the brand (company) annually report on the results of its labor conditions policy for the fabric manufacturing phases, including a reasonable overview of the number and region of workplaces covered by the policy in relation to the total production volume? New Look does not publicly report clear results of its implemented measures to improve labor conditions at its fabric manufacturers (see link, page 18-35). Source
14. Are at least 50% of the fabric manufacturing phases - from spinning to final fabric - approved as socially compliant by independent third parties, such as FLO-Cert, GOTS or SA8000? See remark for labor conditions policy question 13. Source