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How sustainable is Toshiba ?

Toshiba & sustainability


Toshiba
First milestones, should be better Click here for score rapport: 8 out of 39

Sustainability summary

Toshiba has achieved the D-label. The brand has started to take sustainability into account. Still, a lot more can be done for Toshiba to prove that the company follows fair labour and environmentally sound practices.

Brand owner: Toshiba Group
Head office: Tokyo, Japan
Sector: Electronics
Categories : Smartphone, Laptop, notebook, Tablet
Free Tags: Computer, HiFi & Audio, TV & Home cinema, Camera, Accessories & Services

What's your sustainability news about Toshiba?

Toshiba sustainability score report

Last edited: 17 May 2016 by Ype
Last reviewed: 17 May 2016 by Mario

Questions about Climate Change/ Carbon Emissions

1 out of 6
1. Is there a policy for the brand (company) to minimize, reduce or compensate carbon emissions? Toshiba implements several measures to reduce climate emissions, such as creating more energy efficient products and the use of renewable energy (see link, starting on page 15). Source
2. Has the brand (company) disclosed the annual absolute carbon footprint of its 'own operations' (Scope 1 & 2) and has the brand already reduced or compensated 10% of these emissions in the last 5 years? Toshiba decreased its climate footprint of own operations (Scope 1&2) from 3.060 million tons of CO2e in FY13 to 3.020 million tons of CO2e in FY15. This represents a decrease of around 1.4% (see link, "Climate Change 2015 Response", and previous question, page 21). Source
3. Has the brand (company) set a target to reduce its absolute ‘own operations’ carbon emissions by at least 20% within the next 5 years? Toshiba has set the target to reduce its greenhouse gas emissions by 50% until 2050. But, Toshiba, does not clearly specify its base year (it is to assume it 2010 or 2015). However, even when taking 2015 as base year, then the reduction goal communicated would not be sufficient (see link, "Climate Change 2015 Response"). Source
4. Does the brand (company) publish the annual carbon footprint that also covers the major suppliers, and does the brand have an effective policy in place to reduce these carbon emissions? For FY14, Toshiba communicates a value of 7.500 millions tons of CO2e for its entire purchase volume. This represents an increase from previous year. Toshiba does not specify a clear policy how to reduce these emissions (see link, page 21). Source
5. Is at least 35% of the electricity used by the brand (company) generated from renewable resources, such as wind or solar energy? Toshiba uses / generates renewable energy for its electricity use. However, the share of renewable energy is not clearly specified, but is rather very low (about 0,12%) (see link, "Climate Change 2015 Response"). Source
6. Do all new products of the brand meet energy efficiency requirements such as Energy Star (where applicable)? Almost all new consumer electronic products meet the Energy Star requirements, but not all. Source

Questions about Environmental Policy

4 out of 19
1. Has the brand (company) eliminated PVC in all new products? Toshiba mentions it is working on reducing PVC and BFRs from its (lifestyle) products (see link, page 4, 17, 21, 25 & 34). Source
2. Has the brand (company) eliminated BFR's in all new products? See remark for environmental policy question 1. Source
3. Has the brand (company) eliminated at least 2 of the 3 groups of suspect chemicals (beryllium, antimony and phthalates) in all its new products already? Toshiba intends to prohibit four kinds of phthalate esters (DEHP, BBP, DBP, and BBP) from July 2019 on. No reporting on results is specified for beryllium and antimony (see link, page 33 & 34). Source
4. Has the brand (company) banned the use of benzene and n-hexane in the final assembly of products? Toshiba has prohibited benzene, but is not clear about the ban of n-hexane (see link, page 49 & 51). Source
5. Has the brand (company) banned the use of benzene and n-hexane in the full production chains? See remark for environmental policy question 4. Source
6. Does the brand (company) publish its annual material footprint, or alternatively material footprints for each sold product, and does the brand have an effective policy in place to reduce the overall environmental impact of material use? Toshiba implements several measures to improve its annual material footprint, but does not publish its annual material footprint, or alternatively material footprints for each sold product. Toshiba only publishes a rough material flow / footprint (see link, page 23 & 24). Source
7. Does the brand offer the charger as optional to the product? Toshiba does not mention anything about offering the charger as optional to the products. Source
8. Does the brand (company) source at least 10% of its plastics from recycled plastic streams and does the give a timeline to increase this percentage to at least 25% by 2025 ? In FY14, Toshiba used 7,5% plastic from recycled streams. Toshiba does not a clear target to increase this share up to 25% or more (see link, page 20 & 32). Source
9. Does the brand (company) source at least 20% of its plastics from recycled plastic streams? See remark for environmental policy question 8. Source
10. Does the brand have clear objectives to minimize the environmental impact of packaging, by reducing, re-using and recycling, and does the brand annually report on these results? Toshiba promotes the development of packaging with less environmental impact by i.e. enlarging the size of returnable (reusable) cases and using materials with low environmental impact. But, aggregate annual results of packaging materials used are not published (see link, page 26-36). Source
11. Has the brand (company) a take back program and is the take back recyling rate higher than 5% of the weight of the annually products sold? Toshiba has collected 116,000 tons of end-of-life products in FY14, and has thereby recycled 95,400 tons, which constitutes around 10.1% of total material use (946,000 tons) (see link, page 23, 53 & 54). Source
12. Is the take back recyling rate higher than 10% of the weight of the annually products sold? See remark for environmental policy question 11. Source
13. Has the brand (company) an active policy in place to increase the product life-span of products, such as longer warranty periods or easy repair with easy ordering of spare parts? Toshiba implements measures to manage its products life-cycle, but no clear best practice examples concerning prolonging its products lifespan are specified. Source
14. Does the brand (company) use replaceable batteries in all portable devices? Toshiba does not mention if all its portable devices use replaceable batteries. Source
15. Does the brand (company) provide online repair manuals for all products? Online repair manuals for Toshiba products are provided via iFixit. Source
16. Does the brand (company) guarantee supply of spare parts and software updates for all products, for at least 3 years after end of production? Toshiba does not mention anything about the availability of spare parts and software updates after end of production. Source
17. Does the brand (company) give at least a 3 years warranty on all products? Toshiba products have a limited warranty period of between 90 days and 5 years. Therefore, not all products have a 3 or more year warranty. Source
18. Does the brand (company) publish a water and/or land use footprint and is there a policy to minimize, reduce or compensate this footprint? Toshiba implements measures to reduce its water use, and reports a total water use of its global operations for FY14, which accounts 39,7 million m3 (represents an increase of 0,4% compared to FY13) (see link, page 20, 23, 32 & 48-63). Source
19. Does the brand (company) publish a water and/or land use footprint that also covers its most important suppliers? Toshiba's key suppliers are not required to report their water use (see link, "Water Response 2015"). Source

Questions about Labour Conditions/ Fair Trade

3 out of 14
1. Does the brand (company) regularly publish an updated list of smelters that are identified in the own supply chain? Toshiba does not publish a list of smelters. Source
2. Does the brand (company) have a clear policy to only source from smelters that have passed the conflict-free audits, and has the brand already achieved this for at least one metal/mineral? Toshiba publishes information about a conflict minerals policy, but does not specify if at least one mineral is already sourced conflict free. Source
3. Is the brand (company) significantly involved in at least 1 initiative that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? Toshiba participates in the in the 'Public-Private Alliance (PPA) for Responsible Minerals Trade' (PPA). Source
4. Is the brand (company) significantly involved in at least 2 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? Toshiba is also a member of the 'Conflict-Free Smelter Program' (CFSP). Source
5. Is the brand (company) significantly involved in at least 3 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? Toshiba also mentions participation in JEITA's Responsible Minerals Trade Working Group as part of its efforts to perform due diligence, but the performance of participants nor the initiative itself is clear. Source
6. Is the brand (company) significantly involved in at least 4 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? See remark for labor conditions policy question 5. Source
7. Does the brand (company) have a Code of Conduct (CoC) for both its own factories and those of its suppliers, which includes the following standards: No forced or slave labor, no child labor, no discrimination of any kind and a safe and hygienic workplace? All standards are mentioned in Toshiba's supplier code of conduct (CoC) (see link). Also in its own operations CoC all these standards are covered (see link, next question). Source
8. Does the brand’s (company’s) CoC include at least 3 of the following workers rights: 1. a formally registered employment relationship 2. a maximum working week of 48 hours with voluntary paid overtime of 12 hours maximum 3. a sufficient living wage 4. form and join labor unions and bargain collectively; and in those situations where these rights are restricted under law, to develop parallel means? 1. Not mentioned; 2. No, not clear enough specified; 3. No, not clear enough specified; 4. No, this right is mentioned but a parallel means in situations where these rights are restricted under law is not mentioned. The standards for its own operations are even weaker (formulated). Source
9. Does the brand (company) have a published list of direct suppliers that have collectively contributed to more than 90% of the purchase volume? Toshiba does not provide a significant list of direct suppliers. Source
10. Is the brand (company) a member of a multi stakeholder initiative (MSI), wherein independent NGO’s or labor unions are represented, that collectively aims to improve labor conditions and that carries out independent audits? Or does the brand (company) significantly purchase its supplies from factories certified by such MSI’s? Toshiba is a member of EICC, but civil society organizations do not have a decisive voice in this initiative. Source
11. Does the brand (company) annually report on the results of its labor conditions policy? Are more than 95% of final manufacturing stage production facilities monitored for labour conditions? Toshiba mentions performing audits and publishes some information on these audits on its website. However, this information is not sufficient to determine the percentage of suppliers monitored or compliance to the CoC. Source
12. Are at least 25% of final manufacturing stage production facilities in high risk countries compliant to the Code of Conduct? See remark for labor conditions policy question 11. Source
13. Are at least 50% of final manufacturing stage production facilities in high risk countries compliant to the Code of Conduct? See remark for labor conditions policy question 11. Source
14. Are at least 50% of final manufacturing stage production facilities in high risk countries compliant to the Code of Conduct - including a living wage? See remark for labor conditions policy question 11. Source