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How sustainable is Toshiba ?

Toshiba & sustainability


Toshiba

First milestones, should be better Click here for score rapport: 9 out of 37

Sustainability summary

Based on our sustainability criteria, Toshiba has achieved the D-label. The brand has started to take sustainability into account. Toshiba is transparent about its carbon emissions and already lowered them in the last couple of years. The brand is also transparent on its material and water use and recycles about 8% of its sold products, which seems low, however it is a best practice compared to competitors. In any way, a lot more can be done to prove that Toshiba's products and operations are fair and green.

Brand owner: Toshiba Group
Head office: Tokyo, Japan
Sector: Electronics
Categories : Smartphone, Laptop, notebook, Tablet
Free Tags: Computer, HiFi & Audio, TV & Home cinema, Camera, Accessories & Services

What's your sustainability news about Toshiba?

Toshiba sustainability score report

Last edited: 3 October 2014 by Ype
Last reviewed: 4 October 2014 by Mario

Questions about Climate Change/ Carbon Emissions

2 out of 6
1. Is there a policy for the brand (company) to minimize, reduce or compensate carbon emissions? Toshiba has reduced its carbon footprint by, for example, taking energy conservation measures at all business and production sites. Source
2. Has the brand (company) disclosed the annual absolute carbon footprint of its 'own operations' (Scope 1 & 2) and has the brand already reduced or compensated 10% of these emissions in the last 5 years? Toshiba publishes its carbon footprint on its website. Between 2007 and 2012, carbon emissions dropped from 3,35 megatons of CO2 to 2,76 megatons. This is a reduction of far over 10% over the last 5 years. Source
3. Has the brand (company) set a target to reduce its absolute ‘own operations’ carbon emissions by at least 20% within the next 5 years? Toshiba expects CO2 emissions to be 4,390 kTons of CO2 in 2015, compared to base year 1990. Compared to current emissions however, this constitutes a rise of over 64 %. Source
4. Does the brand (company) publish the annual carbon footprint that also covers the major suppliers, and does the brand have an effective policy in place to reduce these carbon emissions? Toshiba publishes a carbon footprint while the company owns production factories. However it is not clear what part of the Toshiba branded production chain this footprint covers. Source
5. Is at least 35% of the electricity used by the brand (company) generated from renewable resources, such as wind or solar energy? In 2012, Toshiba used 29,645 MWh's worth of renewable energy. This is less than a half percent of tToshiba's total electricity use. Source
6. Do all new products of the brand meet energy efficiency requirements such as Energy Star (where applicable)? In 2012, 100 % of Toshiba's note PCs and 49.2 % of its LCD TVs met the latest Energy Star requirements. It's not clear what the percentage is of all Toshiba's new products. Source

Questions about Environmental Policy

4 out of 17
1. Has the brand (company) eliminated PVC in all new products? Toshiba mentions products that are completely free of PVC and BFRs, but also mentions other products that still contain these substances. Source
2. Has the brand (company) eliminated BFR's in all new products? See remark environmental policy question 1. Source
3. Has the brand (company) eliminated at least 2 of the 3 groups of suspect chemicals (beryllium, antimony and phthalates) in all its new products already? Toshiba states that it “tackles positively toward elimination and substitution of PVC, BFRs, Phthalates, Beryllium and Antimony.” This means that these substances must still be in use. Source
4. Does the brand (company) publish its annual material footprint, or alternatively material footprints for each sold product, that includes packaging materials, and does the brand have an effective policy in place to reduce the overall environmental impact of material use? Toshiba publishes data for the use of multiple packaging materials (page 34) and publishes a rough material footprint in its CSR report (page 71). Source
5. Does the brand (company) only use universal plugs for chargers (where applicable) or does the brand offer the charger as optional to the product? Toshiba does not mention anything about universal chargers or about offering the charger as optional to the product. Source
6. Does the brand (company) source at least 10% of its plastics from recycled plastic streams and does the give a timeline to increase this percentage to at least 25% by 2025 ? In 2012, Toshiba used 4.7 % plastic from recycled streams. The only target that is mentioned, is one for 3 % recycled plastic use by 2015, which seems already met. Source
7. Does the brand (company) source at least 20% of its plastics from recycled plastic streams? See remark environmental policy question 6. Source
8. Does the brand (company) have an effective policy in place to reduce the environmental impact of its consumer packaging and does the brand already show best practices, such as using at least 80% environmentally certified or recycled paper products? Toshiba has the policy to minimize packaging to reduce its environmental impact and reports the results of its packaging use on its website. For electronic devices, the amount of used packaging materials (plastics and cardboard) dropped significantly. Toshiba however does not report the use of recycled or certified renewable paper. Source
9. Has the brand (company) a take back program and is the take back recyling rate higher than 5% of the weight of the annually products sold? Toshiba publishes data on its recycling efforts in weight (91 kton), which constitutes a rough 8% of total material use (1191 ktons, as found on p.71 of the 2013 CSR report), see link to next question. Source
10. Is the take back recyling rate higher than 10% of the weight of the annually products sold? See answer to the previous question. Source
11. Has the brand (company) an active policy in place to increase the product life-span of products, such as longer warranty periods or easy repair with easy ordering of spare parts? In Toshiba's life-cycle approach, only energy efficiency and the reduction of volume and mass of its products are mentioned for the usage stage. Source
12. Does the brand (company) use replaceable batteries in all portable devices? Toshiba does not mention any use of replaceable batteries for its products. Source
13. Does the brand (company) provide online repair manuals for all products? Toshiba does not mention anything about repair manuals on its website. Source
14. Does the brand (company) guarantee supply of spare parts and software updates for all products, for at least 3 years after end of production? Toshiba does not mention anything about the availability of spare parts and software updates after end of production on its website. Source
15. Does the brand (company) give at least a 3 years warranty on all products? Toshiba does not mention anything about an extended warranty on its products on its website. Source
16. Does the brand (company) publish a water and/or land use footprint and is there a policy to minimize, reduce or compensate this footprint? Toshiba does not publish a land use footprint on its website, but does publish a water footprint that covers both total water use and water use per unit of production (p. 46 and p.71 of environmental report 2013). Toshiba aims to reduce the amount of water per unit real production by 10% in 2015 compared to 2010. Source
17. Does the brand (company) publish a water and/or land use footprint that also covers its most important suppliers? Toshiba owns factories so its water footprint covers the production chain. However, the company does not mention if its major suppliers are included in this footprint. Source

Questions about Labour Conditions/ Fair Trade

3 out of 14
1. Does the brand (company) regularly publish an updated list of smelters that are identified in the own supply chain? Toshiba does not publish a list of smelters on its website. Source
2. Does the brand (company) have a clear policy to only source from smelters that have passed the conflict-free audits, and has the brand already achieved this for at least one metal/mineral? Toshiba states to be taking steps to develop and implement a policy prohibiting use of conflict minerals, but does not yet communicate a clear policy that excludes suppliers of conflict minerals. Source
3. Is the brand (company) significantly involved in at least 1 initiative that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? Toshiba participates in the in the Public-Private Alliance (PPA) for Responsible Minerals Trade. Source
4. Is the brand (company) significantly involved in at least 2 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? Toshiba is also a member of the Conflict-Free Smelter Program. Source
5. Is the brand (company) significantly involved in at least 3 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? Toshiba also mentions participation in JEITA's Responsible Minerals Trade Working Group as part of its efforts to perform due diligence, but the performance of participants nor the initiative itself is clear. Source
6. Is the brand (company) significantly involved in at least 4 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? Toshiba does not mention any more initiatives on its website. Source
7. Does the brand (company) have a Code of Conduct (CoC) for both its own factories and those of its suppliers, which includes the following standards: No forced or slave labor, no child labor, no discrimination of any kind and a safe and hygienic workplace? In the Toshiba Group “Supply-Chain CSR Deployment Guidebook”, all standards are mentioned. Source
8. Does the brand’s (company’s) CoC include at least 3 of the following workers rights: 1. a formally registered employment relationship 2. a maximum working week of 48 hours with voluntary paid overtime of 12 hours maximum 3. a sufficient living wage 4. form and join labor unions and bargain collectively; and in those situations where these rights are restricted under law, to develop parallel means? 1. Not mentioned; 2. Maximum working is based on the legal limit only; 3. No, Wages are based on the legal limit only; 4. The right to form and join labor unions is mentioned, but no parallel means where these rights are restricted under law is mentioned. Source
9. Does the brand (company) have a published list of direct suppliers that have collectively contributed to more than 90% of the purchase volume? Toshiba does not provide a significant list of direct suppliers on its website. Source
10. Is the brand (company) a member of a multi stakeholder initiative (MSI), wherein independent NGO’s or labor unions are represented, that collectively aims to improve labor conditions and that carries out independent audits? Or does the brand (company) significantly purchase its supplies from factories certified by such MSI’s? Toshiba is a member of EICC, but civil society organizations do not have a decisive voice in this initiative. Source
11. Does the brand (company) annually report on the results of its labor conditions policy? Is more than 95% of supplier monitored for labour conditions? Toshiba mentions performing audits and publishes some information on these audits on its website. However, this information is not sufficient to determine the percentage of suppliers monitored or compliance to the CoC. Source
12. Is at least 25% of suppliers in high risk countries compliant to the Code of Conduct? See remark for labor conditions question 11. Source
13. Is at least 50% of suppliers in high risk countries compliant to the Code of Conduct? See remark for labor conditions question 11. Source
14. Is at least 50% of suppliers in high risk countries compliant to the Code of Conduct - including a living wage? See remark for labor conditions question 11. Source