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How sustainable is Dell ?

Dell & sustainability


Dell

First milestones, should be better Click here for score rapport: 9 out of 37

Sustainability summary

Based on our sustainability criteria, Dell has achieved the D-label. Dell has started to take sustainability into account, such as disclosing information on its carbon emissions and already reducing part of these emissions. The brand also works together with multiple initiatives to reduce the use of conflict minerals and it has a decent code of conduct to improve the worst of labor conditions. Still, a lot more can be done to prove that products and operations are fair and green.

Brand owner: Dell
Head office: Round Rock, Texas, USA
Sector: Electronics
Categories : Laptop, notebook, Tablet, PC
Free Tags: Computer, Accessories & Services, Printer & Scanner

What's your sustainability news about Dell?

Dell sustainability score report

Last edited: 18 June 2014 by Ype
Last reviewed: 26 May 2014 by Mario

Questions about Climate Change/ Carbon Emissions

3 out of 6
1. Is there a policy for the brand (company) to minimize, reduce or compensate carbon emissions? Dell has the policy to reduce its absolute global greenhouse gas emissions by 40% by 2015. Source
2. Has the brand (company) disclosed the annual absolute carbon footprint of its 'own operations' (Scope 1 & 2) and has the brand already reduced or compensated 10% of these emissions in the last 5 years? Dell reports annually on its emissions through the Carbon Disclosure Project and the Global Reporting Initiative. Dells Scope 1 and 2 net emissions were reduced with 10.8% between 2008 and 2013. Source
3. Has the brand (company) set a target to reduce its absolute ‘own operations’ carbon emissions by at least 20% within the next 5 years? Dell has committed to reducing its absolute global greenhouse gas emissions by 40% by 2015. Source
4. Does the brand (company) publish the annual carbon footprint that also covers the major suppliers, and does the brand have an effective policy in place to reduce these carbon emissions? In 2012, Dell has committed to assess the viability of emissions from the supply chain. However, these emissions are not yet published. Source
5. Is at least 35% of the electricity used by the brand (company) generated from renewable resources, such as wind or solar energy? In 2013, Dell bought or produced 22.6% of its total electricity use from renewable sources. Dell mentions renewable sources like wind, solar and hydro, but does not specify the origin nor the additionality of the purchased hydro energy. Source
6. Do all new products of the brand meet energy efficiency requirements such as Energy Star (where applicable)? Dell is a Energy Star partner and has many products that meet the latest Energy Star requirements, but not all. Source

Questions about Environmental Policy

0 out of 17
1. Has the brand (company) eliminated PVC in all new products? While Dell states it is working on eliminating both PVC and BFR from products. However, this is not yet the case and a clear time line is not yet given. Source
2. Has the brand (company) eliminated BFR's in all new products? See remark environmental policy question 1. Source
3. Has the brand (company) eliminated at least 2 of the 3 groups of suspect chemicals (beryllium, antimony and phthalates) in all its new products already? The 3 groups of chemicals are considered restricted (page 12), so they are still being used. Source
4. Does the brand (company) publish its annual material footprint, or alternatively material footprints for each sold product, that includes packaging materials, and does the brand have an effective policy in place to reduce the overall environmental impact of material use? Dell does not publish a material footprint on its website. Source
5. Does the brand (company) only use universal plugs for chargers (where applicable) or does the brand offer the charger as optional to the product? Dell does not mention anything about universal chargers on its website. Source
6. Does the brand (company) source at least 10% of its plastics from recycled plastic streams and does the give a timeline to increase this percentage to at least 25% by 2025 ? Dell mentions the use of up to 25% recycled plastic in multiple products, but the overall percentage of recycled plastic compared to total plastic use is not mentioned. Source
7. Does the brand (company) source at least 20% of its plastics from recycled plastic streams? See remark environmental policy question 6. Source
8. Does the brand (company) have an effective policy in place to reduce the environmental impact of its consumer packaging and does the brand already show best practices, such as using at least 80% environmentally certified or recycled paper products? Dell has an objective to minimize the impact of its packaging by creative packaging design, innovative (natural) materials and improving logistics. However, it is not clear what the results of this policy are. Source
9. Has the brand (company) a take back program and is the take back recyling rate higher than 5% of the weight of the annually products sold? Dell mentions the recycling of 77,497 tons of electronics globally in 2013, but does not specify what recycling rate this is compared to annual products sold. Source
10. Is the take back recyling rate higher than 10% of the weight of the annually products sold? See answer to the previous question. Source
11. Has the brand (company) an active policy in place to increase the product life-span of products, such as longer warranty periods or easy repair with easy ordering of spare parts? Dell states they are designing products with the environment in mind, but this only entails choice for materials, recycling after the products are broken and energy efficiency. Prolonging the products life-cycle is not mentioned. Source
12. Does the brand (company) use replaceable batteries in all portable devices? Dell mentions the use of replaceable batteries in some of its products, but it's not clear if all of them contain these. Source
13. Does the brand (company) provide online repair manuals for all products? Dell offers online repair manuals for some of its products, but it's not clear if it offers these for all products. Source
14. Does the brand (company) guarantee supply of spare parts and software updates for all products, for at least 3 years after end of production? Dell offers spare parts for many of its products, but it's unclear how long the supply of these and of software updates is available after end of production. Source
15. Does the brand (company) give at least a 3 years warranty on all products? Many Dell products have a limited warranty period of 3 or even 5 years, but it's not clear if this is so for most products. Source
16. Does the brand (company) publish a water and/or land use footprint and is there a policy to minimize, reduce or compensate this footprint? Dell does not publish a land use or water footprint on its website. Source
17. Does the brand (company) publish a water and/or land use footprint that also covers its most important suppliers? See remark environmental policy question 16. Source

Questions about Labour Conditions/ Fair Trade

6 out of 14
1. Does the brand (company) regularly publish an updated list of smelters that are identified in the own supply chain? Dell mentions its engagement in the EICC and its conflict-free smelter (CFS) program, including a list of compliant tantalum smelters. However, the brand itself does not publish a list on its website of smelters that supply minerals for its own operations. Source
2. Does the brand (company) have a clear policy to only source from smelters that have passed the conflict-free audits, and has the brand already achieved this for at least one metal/mineral? Dell states to exclude smelters of conflict minerals by refraining from purchasing from any known conflict sources and by being active in the EICC conflict-free smelter program. However, Dell mentions that it is working toward the goal of responsible sourcing, but does not yet (fully) use conflict-free minerals. Source
3. Is the brand (company) significantly involved in at least 1 initiative that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? HP participates in Solutions for Hope (page 88), a project which has achieved the first validated source of conflict-free tantalum ore from DRC. Source
4. Is the brand (company) significantly involved in at least 2 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? HP also is a member of the Public-Private Alliance (PPA) for Responsible Minerals Trade (page 89). Source
5. Is the brand (company) significantly involved in at least 3 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? HP also is a partner of the IDH Banka Tin Working Group. Source
6. Is the brand (company) significantly involved in at least 4 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? HP is also involved in the Conflict-Free Smelter (CFS) program (page 88). Source
7. Does the brand (company) have a Code of Conduct (CoC) for both its own factories and those of its suppliers, which includes the following standards: No forced or slave labor, no child labor, no discrimination of any kind and a safe and hygienic workplace? Dell uses the EICC Code of Conduct, in which all standards are mentioned (for Code of Conduct, see next question). Source
8. Does the brand’s (company’s) CoC include at least 3 of the following workers rights: 1. a formally registered employment relationship 2. a maximum working week of 48 hours with voluntary paid overtime of 12 hours maximum 3. a sufficient living wage 4. form and join labor unions and bargain collectively; and in those situations where these rights are restricted under law, to develop parallel means? 1. Not mentioned; 2. No, the CoC states a maximum of 60 hours per week but does not specify how many are overtime; 3. No, wages must comply with applicable wage laws but does not mention a living wage; 4. No, this right is mentioned but a parallel means in situations where these rights are restricted under law is not mentioned. Source
9. Does the brand (company) have a published list of direct suppliers that have collectively contributed to more than 90% of the purchase volume? Dell provides a list of 95% spend and key supply chain partners. Source
10. Is the brand (company) a member of a multi stakeholder initiative (MSI), wherein independent NGO’s or labor unions are represented, that collectively aims to improve labor conditions and that carries out independent audits? Or does the brand (company) significantly purchase its supplies from factories certified by such MSI’s? Dell is an implementation partner of the Dutch Sustainable Trade Initiative (IDH) Electronics program, which is an MSI that aims to improve the working conditions of factory laborers, and wherein NGO's are represented. However, the scale of operation is very limited. Dell further refers to the EICC, which is not a MSI. Source
11. Does the brand (company) annually report on the results of its labor conditions policy? Is more than 95% of supplier monitored for labour conditions? Dell mentions performing audits at direct suppliers, however it is not clear how many there are, nor what percentage of production is auditted. Also the report on results is very short. Source
12. Is at least 25% of suppliers in high risk countries compliant to the Code of Conduct? See remark for labor conditions question 11. Source
13. Is at least 50% of suppliers in high risk countries compliant to the Code of Conduct? See remark for labor conditions question 11. Source
14. Is at least 50% of suppliers in high risk countries compliant to the Code of Conduct - including a living wage? See remark for labor conditions question 11. Source