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Dell & sustainability


Dell
First milestones, should be better Click here for score rapport: 12 out of 39

Sustainability summary

Dell has achieved the D-label, which means that Dell has started to take sustainability into account, but a lot more can be done. Dell has started with some action to take sustainability into account, such as disclosing information on its climate emissions and already reducing part of these emissions. Still, a lot more can be done by Dell to prove that its products and operations are fair and green.

Brand owner: Dell Inc.
Head office: Round Rock, Texas, USA
Sector: Electronics
Categories : Laptop, notebook, Tablet, PC
Free Tags: Computer, Accessories & Services, Printer & Scanner

What's your sustainability news about Dell?

Dell sustainability score report

Last edited: 17 May 2016 by Hilary
Last reviewed: 17 May 2016 by Mario

Questions about Climate Change/ Carbon Emissions

4 out of 6
1. Is there a policy for the brand (company) to minimize, reduce or compensate carbon emissions? Dell implements several measures to reduce climate emissions, such as energy efficiency measures for its devices and own operations and the use of renewable energy (see link, page 15-20). Source
2. Has the brand (company) disclosed the annual absolute carbon footprint of its 'own operations' (Scope 1 & 2) and has the brand already reduced or compensated 10% of these emissions in the last 5 years? Dell decreased its climate footprint from its own operations (Scope 1&2) from 336,316 metric tons of CO2e in FY13 to 276,938 metric tons of CO2e in FY15, which represents a decrease of about 17,7% (see link, page 109). Source
3. Has the brand (company) set a target to reduce its absolute ‘own operations’ carbon emissions by at least 20% within the next 5 years? Dell has committed to reducing its absolute global greenhouse gas emissions by 50% by 2020 (base year 2012) (see link, page 7). Source
4. Does the brand (company) publish the annual carbon footprint that also covers the major suppliers, and does the brand have an effective policy in place to reduce these carbon emissions? Dell reports the greenhouse gas emissions for 95% of its supply chain (purchased goods). They account 2.035,717 tons of CO2e for FY 15. However, Dell's reporting on implemented measures to reduce climate emissions in its production chain should be more specific (see link, page 12 & 109). Source
5. Is at least 35% of the electricity used by the brand (company) generated from renewable resources, such as wind or solar energy? In FY15, Dell's total level of renewable energy use was at 38.4%. But, only 0,02% are clearly identifiable as newly generated renewable energy (on-site solar). For the remaining renewable energy supply (mainly RECS (USA)) type, source and additionality is not clear enough specified (see link, download "Climate Change 2015"). Source
6. Do all new products of the brand meet energy efficiency requirements such as Energy Star (where applicable)? Dell is an Energy Star partner and has many products that meet the Energy Star requirements, but not all (see link, page 44 & 45). Source

Questions about Environmental Policy

3 out of 19
1. Has the brand (company) eliminated PVC in all new products? Dell states it is working on eliminating both PVC and BFR from products. However, PVC and BFR have not been eliminated from all new products (see link, page 54 & 55). Source
2. Has the brand (company) eliminated BFR's in all new products? See remark for environmental policy question 1. Source
3. Has the brand (company) eliminated at least 2 of the 3 groups of suspect chemicals (beryllium, antimony and phthalates) in all its new products already? Dell is in the process of phasing out phthalates and antimony, but has not yet completed that process. Beryllium is considered for a future phase out only (see link, page 53-55). Source
4. Has the brand (company) banned the use of benzene and n-hexane in the final assembly of products? Dell does not mention whether benzene and n-hexane are banned in the full production chain (see link, page 53-55). Source
5. Has the brand (company) banned the use of benzene and n-hexane in the full production chains? See remark for environmental policy question 4. Source
6. Does the brand (company) publish its annual material footprint, or alternatively material footprints for each sold product, and does the brand have an effective policy in place to reduce the overall environmental impact of material use? Dell implements several measures to improve its annual material footprint, but does not publish its annual material footprint, or alternatively material footprints for each sold product. Dell only publishes the climate footprint for some of its products. Source
7. Does the brand offer the charger as optional to the product? Dell does not mention anything about offering the charger as optional to the products. Source
8. Does the brand (company) source at least 10% of its plastics from recycled plastic streams and does the give a timeline to increase this percentage to at least 25% by 2025 ? Dell reports that 11.7 million pounds of post-consumer recycled plastics were processed in its products, but the overall percentage of recycled plastic compared to total plastic use is not mentioned (see link, page 47-48). Source
9. Does the brand (company) source at least 20% of its plastics from recycled plastic streams? See remark for environmental policy question 8. Source
10. Does the brand have clear objectives to minimize the environmental impact of packaging, by reducing, re-using and recycling, and does the brand annually report on these results? Dell implements several measures related to more sustainable packaging, such as striving to only source 100% recyclable or compostable material for its packaging. But, annual packaging volumes/weights per material type aren't published (see link, page 38-52). Source
11. Has the brand (company) a take back program and is the take back recyling rate higher than 5% of the weight of the annually products sold? Dell reports a worldwide cumulative take back volume of 642.5 million kilograms since the baseline year of FY08. However, it is not clear how this number relates to the weight of annually sold products (see link, page 56 & 110). Source
12. Is the take back recyling rate higher than 10% of the weight of the annually products sold? See remark for environmental policy question 11. Source
13. Has the brand (company) an active policy in place to increase the product life-span of products, such as longer warranty periods or easy repair with easy ordering of spare parts? Dell states they are designing products with the environment in mind, but this only entails choice for materials, recycling after the products are broken and energy efficiency. Prolonging the products life-span is not mentioned (see link, page 41-49). Source
14. Does the brand (company) use replaceable batteries in all portable devices? Dell mentions the use of replaceable batteries in some of its products, but it's not clear if all of them contain these. Source
15. Does the brand (company) provide online repair manuals for all products? Online repair manuals for Dell products are provided via iFixit. Source
16. Does the brand (company) guarantee supply of spare parts and software updates for all products, for at least 3 years after end of production? Dell offers spare parts for many of its products, but it's unclear how long the supply of these and of software updates is available after end of production. Source
17. Does the brand (company) give at least a 3 years warranty on all products? Dell products have a limited warranty period of between 90 days and 5 years. Therefore, not all products have a 3 or more year warranty. Source
18. Does the brand (company) publish a water and/or land use footprint and is there a policy to minimize, reduce or compensate this footprint? In FY15, Dell used 1,497,000 m3 of water. In FY13 the water footprint of own operations was at 1,757,000 m3. This represents a conservation of around 15%. Dell reports to implement measures to reduce water use in water-stressed regions by 20% by 2020 (see link, page 21-29, 109). Source
19. Does the brand (company) publish a water and/or land use footprint that also covers its most important suppliers? Dell implements measures to realize water use reductions in its supply chain, and reports the water use for 65% of its suppliers, which amounted to 237,720,000 m3 in FY 15 (see link, page 21-39 & 109). Source

Questions about Labour Conditions/ Fair Trade

5 out of 14
1. Does the brand (company) regularly publish an updated list of smelters that are identified in the own supply chain? Dell publishes a list of smelters, effective as of November 2014. Source
2. Does the brand (company) have a clear policy to only source from smelters that have passed the conflict-free audits, and has the brand already achieved this for at least one metal/mineral? Dell mentions that it is working toward the goal of responsible sourcing, but does not yet clearly specify, whether at least one metal/mineral can be considered as entirely conflict-free (see link, page 34 & 35). Source
3. Is the brand (company) significantly involved in at least 1 initiative that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? Dell is a partner of the 'IDH Tin Working Group' (see link, page 32 & 35). Source
4. Is the brand (company) significantly involved in at least 2 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? Dell is also a member of the Conflict-free Sourcing Program (CFSP). Source
5. Is the brand (company) significantly involved in at least 3 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? Dell is also a member of the 'Public-Private Alliance (PPA) for Responsible Minerals Trade'. Source
6. Is the brand (company) significantly involved in at least 4 initiatives that addresses the urgent appeal to improve the social and environmental conditions of mining metals and minerals; for example tin from endangered tropical islands Bangka and Belitung, conflict minerals from Congo, etc? Dell does not mention membership at any other endorsed initiatives (see link, page 34 & 35). Source
7. Does the brand (company) have a Code of Conduct (CoC) for both its own factories and those of its suppliers, which includes the following standards: No forced or slave labor, no child labor, no discrimination of any kind and a safe and hygienic workplace? Dell uses the EICC Code of Conduct (CoC) for its suppliers, in which all standards are mentioned (see link). Also in its 'Human Rights and Labor Policy Statement' for its own employees all these standards are covered (see link, next question). Source
8. Does the brand’s (company’s) CoC include at least 3 of the following workers rights: 1. a formally registered employment relationship 2. a maximum working week of 48 hours with voluntary paid overtime of 12 hours maximum 3. a sufficient living wage 4. form and join labor unions and bargain collectively; and in those situations where these rights are restricted under law, to develop parallel means? In the EICC CoC: 1. Not mentioned; 2. No, maximum working week is 60 hours, 'except in emergency cases and unusual situations'; 3. No, only legal minimum wage; 4. No, Freedom of association is mentioned, but nothing found about situations in which this right is restricted by law. The standards for its own operations are even weaker. Source
9. Does the brand (company) have a published list of direct suppliers that have collectively contributed to more than 90% of the purchase volume? Dell provides a list of 95% spend and key supply chain partners. However, this list does not cover Dell's supplying production facilities. Source
10. Is the brand (company) a member of a multi stakeholder initiative (MSI), wherein independent NGO’s or labor unions are represented, that collectively aims to improve labor conditions and that carries out independent audits? Or does the brand (company) significantly purchase its supplies from factories certified by such MSI’s? Dell is a member of the EICC, but civil society organizations do not have a decisive voice in this initiative (see link, page 34 & 35). Source
11. Does the brand (company) annually report on the results of its labor conditions policy? Are more than 95% of final manufacturing stage production facilities monitored for labour conditions? Dell audits all suppliers that represent 95% of its production spend on a two-year cycle. In FY15, 144 of its supplier facilities underwent audits. Dell publishes a list of core violations, such as excessive working hours. But, the violations were not specified any further (i.e. with respect to global region or remedy measures) (see link, page 31-36). Source
12. Are at least 25% of final manufacturing stage production facilities in high risk countries compliant to the Code of Conduct? Dell does not report whether at least 25% of its final manufacturing stage production facilities in high risk countries comply with its labour standards (see link, page 31-36). Source
13. Are at least 50% of final manufacturing stage production facilities in high risk countries compliant to the Code of Conduct? See remark for labor conditions policy question 12. Source
14. Are at least 50% of final manufacturing stage production facilities in high risk countries compliant to the Code of Conduct - including a living wage? See remark for labor conditions policy question 12. Source